frequently asked questions
Here's some of our most frequently asked questions.
Can anyone enter?
To enter you must be 18 years or older.
How can I trust Cash Vault Competitions?
At Cash Vault Competitions, fairness, transparency, and customer satisfaction are at the heart of everything we do. All winners are selected using a verifiably random draw process, ensuring every ticket has an equal chance of winning. We regularly announce winners publicly, provide secure payment processing, and maintain clear competition rules and terms. Our goal is to offer a safe, enjoyable, and trustworthy experience where every entrant can participate with confidence.
How do Instant Win competitions work?
Our InstaWin competitions give you the ability to change your life within seconds, there’s no more waiting around for live draws, you will win instantly and the prizes are just as good! We have everything from cars, cash, holidays, watches, and all the latest technology.
Will I receive a confirmation after purchasing tickets?
Yes. Once you have purchased a ticket you will receive a confirmation email that includes your ticket numbers. If you have not received this, don’t forget to check your junk folders.
How can I view my ticket numbers?
You will receive a confirmation email with your purchase details and ticket numbers. You can also log into your account and check your active and past tickets numbers.
How will I be notified if I win?
You will be contacted by telephone within 24 hours of winning and InstaWin prize. If there is no answer or an incorrect number on your account we will contact you by email.
If I win, how long will it take to receive my prize?
Larger prizes will be hand-delivered from the Competitions team member within 5 days of the winner being announced. Smaller prizes can arrive much sooner. All deliveries are free of charge.
Is there always a cash alternative?
There are cash alternatives available for all of our competitions unless it is specified differently in the competition description.
What payment methods do you accept?
We accept Visa, MasterCard, Apple Pay and Google Pay.